Privacy Statement

Protecting your privacy is important to Swings & Smiles and we are committed to letting you know how we use your personal information and to use your data responsibly.

References to “we”, “us”, “you” or “our” in this Privacy Policy are references to Swings & Smiles, a charity registered in England, registered charity number: 1120598.

Collecting Information
We will collect personal information from you when you; enquire about our services, register with us, make a donation, or otherwise when you provide us with your personal information.

We may also gather general information regarding the use of our website, such as which pages are visited most frequently. Only anonymous information and statistics will be used which do not identify individual visitors. This information helps us improve the services and information we offer on our website. We may use service providers to help us collect and analyse this information.

Personal Information
The types of personal information collected may include names, date of birth, contact details and details of disabilities for both you and your child/ren and family. We may also collect opinions on our services or any other issues.

Our use of this information
Your personal information will only be used to process your requests, to provide you with our services and to provide you with information relating to our services, and any other service(s) which we think you may be interested in. Your information may also be used for administration purposes and to further our charitable aims, including fundraising activities.

We will use your personal information for our own marketing purposes and in the manner described in this privacy policy only if you have provided you consent. You can opt out of receiving any marketing materials at any time by contacting the charity at office@swingsandsmiles.co.uk

We will never give your information to other organisations to use for their own purposes.

Security
We will take all reasonable precautions to prevent the loss, misuse or alteration of information you give us.

We will also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. All access to our secure server is restricted only to authorised staff.

Cookies
Swings & Smiles uses cookies to ensure that you can interact with our website successfully, to identify you when you visit our website and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you.